BFI Membership terms and conditions

These terms and conditions relate to any BFI Membership purchased or renewed in venue or online.

1. Definitions

Membership means any of the BFI’s membership packages which include the Direct Debit, Paperfree and Gift Memberships.

BFI means the British Film Institute a registered charity (charity no. 287780), incorporated under Royal Charter, located at 21 Stephen Street, London, W1T 1LN (the “BFI”).

Terms means British Film Institute Membership Terms and Conditions set out in this document.

2. Benefits

2.1 As a Member you are entitled to the benefits listed on the relevant page of the BFI’s website, subject to availability of the benefits and these Terms.

2.2 The BFI reserves the right to make changes to these Terms including to the Member benefits. We may make minor changes to reflect any changes in relevant laws or to implement adjustments that will have no significant effect on your Member benefits.

For more significant changes we will notify you in advance and you may then contact us to cancel the membership before the changes take effect.

2.3 The BFI reserves the right to change Members fee amounts although any such change to fees will not come into effect until the expiry of your current subscription term.

2.4 BFI Membership does not guarantee access to tickets and ticket limits may apply. Priority booking applies to events selected by the BFI in its sole discretion.

2.5 As a Member, you will receive emails from the BFI about upcoming screenings, events, festivals and supporting the BFI. You may also receive brochures and selected communications by post. View details of our privacy policy. Change your contact preferences any time in your online account.

2.6 Member benefits are for the personal use of the Member(s) only. Benefits, including priority booking, late access to tickets, events and invitations are not transferable.

If the information available to us suggests that you have used your Member benefits for commercial gain (e.g. reselling tickets purchased during priority booking periods) we may, at the BFI’s complete discretion, cancel your Membership without notice or refund.

3. Member Terms

3.1 Membership of the BFI is an annual membership and payment in full covers a period of 12 months from the month of purchase.

3.2 You can renew or upgrade your Membership and update your details at any time using your online account or by emailing the Membership Team at membership@bfi.org.uk

3.4 Memberships are non-transferable.

3.5 We may store encrypted credit card details for Members to enable you to make purchases more speedily. You can ask us to remove these details at any time. We will delete credit card details that have not been used for 13 months.

4. Terminating your Membership

4.1 You can cancel your BFI membership at any time by contacting us using the details provided. If you cancel part way through the year,

4.2 You may cancel your BFI Membership at any time with written notice to us using the contact details above if we make a material change to the benefits or the terms of that scheme and you are able to demonstrate that such change has a material adverse effect on you; or terminate the scheme of which you are a member completely.

4.3 Upon notification of the death of a Member, the BFI will conclude the Membership unless instructed to transfer to a named individual for the remainder of the annual membership period. Such transfers will be at the discretion of the BFI. Any refund would only be for the benefit value on a pro-rata basis of the unused period of the membership.

5. Direct Debits

5.1 Direct Debit payments will begin being taken within four weeks of joining the Membership scheme and on an annual basis. You will be notified prior to the payment of your annual renewal fee.

5.2 If the amounts to be paid or the payment dates change, the BFI will notify you at least 10 working days in advance of your account being debited, or as otherwise agreed.

5.3 You can cancel a Direct Debit any time by writing to your bank or building society, or through their online banking portal, if provided. Please also send a copy of your notification to us.

5.4 If there is any difficulty with collecting the Direct Debit payment the BFI will be in touch to re-attempt payment collection.

5.5 Three failed attempts at collection will result in the cancellation of the membership as well as any bookings or use of benefits made under that membership. Cancelled bookings will be treated as returned tickets in accordance with the BFI Southbank and BFI IMAX ticketing terms and conditions.

5.6 If we cannot collect payment, we may suspend or cancel the services and charge you the reasonable costs of debt recovery proceedings to recover any sums you owe under this agreement.

6. Your obligations as a Member

6.1 We reserve the right to, if necessary, revoke BFI Membership without refund if an individual behaves in a threatening, abusive or otherwise inappropriate manner towards any person at the BFI, damages or threatens to damage any property of the BFI or other venue of a BFI event, or acts in a manner which — in the BFI’s sole opinion — brings the BFI into disrepute.

7. Data Protection

7.1 For more information on how we look after your personal information please see our Privacy Policy.

7.2 You can change your contact preferences any time by contacting our Membership Team.

8. Jurisdiction

8.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales and the parties hereby submit to the exclusive jurisdiction of courts of England.