Cookies and privacy
What is a cookie?
A cookie is small text file that is placed on your computer, tablet or smartphone when you visit a website. This is known as ‘setting’ the cookie.
When a cookie is set, it is given an expiry date. On the expiry date it is automatically deleted.
The cookie is called has_js and is set to expire when you close your browser software.
BFI uses a ticketing and CRM solution called Audience View.
Audience View uses session cookies, which are not stored on the user’s computer persistent storage (e.g. disk) and only kept in computer memory (RAM) for the duration of the user’s visit.
Audience View session cookies are also essential for being able to provide service to the end user, which puts them into the “strictly necessary” category described in the regulations.
Storing and analysing website visitor data
The BFI uses Google Analytics to track visits to its website. This data is very useful in helping us understand how the website is being used, and identify ways to improve it.
Google Analytics stores data anonymously, which means no data is stored that could be used to identify you as a named individual.
Google Analytics sets four cookies, one of which expires when you close your browser software. They are all named with the prefix utm.
Changing your settings
If you wish to, you can control how cookies are stored on your computer, tablet or smartphone.
The website AboutCookies.org has useful information for all the common computer-based operating systems and web browsing software.
For tablets and smartphones you should refer to the operating guide for the device, the manufacturer’s website or your network provider.